Chosen to lead Operation Homefront following a nationwide search in May 2015, John previously served nearly six years with the United Service Organizations (USO) in a broad range of executive capacities, most recently as the executive vice president, Operations, Programs, & Entertainment. A 27-year veteran of the Air Force, he retired in 2007 to accept a position as the executive secretary of the National Security Council, where he was responsible for managing policy formulation in support of the president of the United States and other senior White House decision makers. When his government service ended in early 2009, he became the executive vice president for SPEC Innovations, where he helped the systems engineering company expand into new areas. He joined the USO later that year and has led a broad range of initiatives in operations, marketing, communications, information technology, entertainment and strategy, to ensure the USO met its commitments to service members and their families and the donors that support them. John holds a Bachelor’s of Science degree from the U.S. Air Force Academy and Master’s degrees from Embry-Riddle Aeronautical University, the School of Advanced Airpower Studies and the Air War College. He has also completed senior executive programs at the Columbia University Graduate School of Business, Harvard Business School and Wharton.
Bob joined the Operation Homefront executive team in August 2015 following a nearly 31-year career of distinguished service in the Air Force. In his final command assignment, he led the Jeanne M. Holm Center for Office Accessions and Citizen Development, where he was responsible for directing the education and training programs that produce more than 81 percent of the officer cadre of the Air Force. In addition to being an experienced combat pilot, Bob held staff assignments at Headquarters Air Mobility Command, Joint Special Operations Command, the United Nations and the Air Staff. He has flown combat/combat support missions or deployed with ground-based special operations units in Panama and Somalia, as well as Operations Desert Storm, Iraqi Freedom and Enduring Freedom. Bob holds a Bachelor’s of Science degree from the U.S. Air Force Academy and Master’s degrees from the University of Southern California and the National Defense University.
Laura has a degree in accounting and general business from St. Edward's University, and graduated with a master of science degree in business administration from Kennedy-Western University. Prior to being appointed as Operation Homefront's CFO, she served as CFO with the San Antonio Area Red Cross for nine years. During her tenure at Red Cross, she managed the San Antonio Hurricane Katrina and Rita evacuation financial assistance process representing approximately $6 million and was one of the first members of the National Red Cross Finance Disaster Relief Team. Laura was one of 10 employees chosen to spearhead the redevelopment of Kelly Air Force Base, currently known as Port of San Antonio, and managed the development of the accounting department representing about $15 million in funding. Laura also worked with the Texas Department of Housing & Community Affairs for eight years in accounting and audit. There she established an accounting system to enhance operational efficiency that managed and tracked $100 million in federal funds and also spearheaded a department audit that found approximately $1 million in misplaced federal funds.
Margi oversees a development team that is responsible for creating vibrant engagement and connection between generous donors and the military families supported by Operation Homefront. Margi has 25 years’ experience in marketing and communications for global private and nonprofit organizations and joined Operation Homefront in June 2015. She previously served as vice president of Marketing at the United Service Organizations (USO), and has also directed fundraising, marketing and communications initiatives for the Autism Society of America, the International Foundation for Electoral Systems (IFES), Socimer International and Price Waterhouse. Margi has a Master of Arts from Johns Hopkins University and a Bachelor of Arts from Trinity College in Washington, D.C. She is an extremely proud military family member, as the wife of a former U.S. Army officer, the daughter of dual-service U.S. Navy parents, and the sister of two Army reservists.
Gena joined Operation Homefront in February 2016, and leads all communications and external outreach efforts for Operation Homefront. Her team captures, curates and promotes the many stories that show just how Operation Homefront helps build strong, stable, and secure military families. She previously served as Vice President of Communications for United Service Organizations (USO), and the Executive Director of the Journalism Center for Children and Families at the University of Maryland. A former journalist, she has also designed strategic solutions for digital storytelling, media outreach, and journalism training for nonprofits and in higher education. Gena spent most of her career at NBC News and served as senior Washington producer for NBC Nightly News. During her nearly 30 year career in journalism, she won many of the most prestigious honors in broadcast journalism, including the DuPont, Peabody and Murrow awards, as well as two national and five local Emmy awards. She has a B.A. in Communications from The American University in Washington, D.C. Her late father was career Air Force, and she grew up with frequent relocations, parental deployments and watching her father’s transition to civilian life.
Jay leads Operation Homefront’s integrated marketing campaigns, cause marketing initiatives, digital and social network strategy, branding and creative services projects, and marketing research. He joined Operation Homefront in October 2015 as Senior Director of Marketing before being promoted to Vice President of Marketing in January 2017. His team develops and executes marketing partnerships for the organization, provides creative and strategic direction for the organization’s events and programs, and works collaboratively with the communications, programs and development teams to expand brand awareness opportunities. Over his 20+ year marketing career, Jay has held several critical roles, including Director of Brand and Creative Services at the United Service Organizations (USO), Marketing Manager for Source America (AbilityOne), Senior Manager of Worldwide Marketing Operations at Blackboard and Vice President of Marketing for a start-up magazine (re:D) in Dallas, TX. Jay earned his M.S. in Integrated Marketing Communications from Northwestern University in Evanston, Illinois, and received his B.A. in History from Emory University in Atlanta, Georgia. His passion for supporting the military comes from his father serving as an Army Reservist during the Korean War, his grandfather serving during World War II and his great uncle serving as a Navy pilot. Jay and his wife, Stacey, have two boys and live in Bethesda, Maryland.